Business Services


Consultancy
Supply, installation & maintenance of:
   Servers
   Workstations
   Peripherals - Monitors,Printers etc
   Networking Infrastructure
PC or Laptop Encryption for securing sensitive data
PC Refurbishment
Data Backup
Data Recovery
Repairs and reinstallation of Operating System
Security hardware
Routers and Firewalls
Security software
Anti-virus, anti-malware, anti-spyware
Remote access - e.g. terminal services, remote desktop and virtual machines
Internet Access (ADSL, SDSL, VDSL, FTTC,EFM)
Backup Solutions
Remote Backup - please see our Remote Backup page
Maintenance and support contracts which can include:
Remote administration
Proactive Monitoring
Guaranteed response times
Monthly checkups of client server(s)
Providing support for: Server OS
   2003*, SBS2003*, 2008/2008R2, SBS 2008, SBS2011,    2012/2012R2, 2016
Exchange Server
   2003*, 2007, 2010, 2013, 2016
Kerio Connect Email
Office
   2000*, 2003*, 2007, 2010, 2013, 2016
Windows
   2000*, XP*, Vista*, 7, 8, 10

*Please note that while we can support these software packages, they are depreciated and as such no longer supported by Microsoft. Because of this, many updates are no longer available, and any security issues will not be corrected. There are very few Anti-Virus programs that will work with depreciated Operating Systems.


Support Levels

Support Level One

An hourly "Call-Out" rate as and when needed. Call us and we will be on site as soon as possible on a "first come, first served" basis. You can also request an online remote support session. Please contact us for details & prices regarding these services.

Support Level Two

A prepaid support contract tailored to your requirements. We offer hardware and/or software support with a quarterly meeting to discuss any ongoing IT requirements. We offer a guaranteed call out response time with telephone support, remote online support and diagnostics included. We also provide remote monitoring of Servers, Routers and Firewalls. Please contact us for details & prices regarding these services.